At Chrolax, your satisfaction means everything to us. 💯
If something isn’t quite right, we’re here to make it right — quickly and hassle-free.
📦 Returns:
We accept returns within 7 days of delivery for unused, unwashed, and undamaged items in their original packaging.
💸 Refunds:
Once we receive and inspect your return, your refund will be processed within 5–7 business days via your original payment method.
🚫 Non-Returnable Items:
-
Used or washed products
-
Items without original tags/packaging
-
Custom or clearance items
📨 To Request a Return or Refund:
Email us at chrolaxofficial@gmail.com or WhatsApp at +92-325-4303633 with your order number and reason for return.